Reference

Terms and Conditions That Govern Your Account

These terms set out how your rollingspin account works — what we commit to, what we ask of you, and how deposits via DANA, OVO, and GoPay are handled within the platform.

DANA · OVO · GoPay acceptedAccount security standardsFair account closure processIndonesia-eligible regionsSupport via live chat

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What These Terms Actually Cover

rollingspin Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on rollingspin, you agree to these terms as the complete framework for how your account is operated. They cover account registration, deposit and withdrawal conduct, wallet-linked payments through DANA, OVO, and GoPay, and how disputes are handled. We do not extend account

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access to regions where local law prohibits it — if you access the platform from such a location, these terms do not create an entitlement to service. Your account is personal and non-transferable; sharing login credentials or operating multiple accounts under the same identity is not
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permitted under these terms. We reserve the right to suspend or close an account if we detect activity that conflicts with these conditions. When a deposit is made via OVO or GoPay, the transaction is subject to both our platform terms and the payment provider's own
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conditions — in the event of a conflict, our platform terms govern for matters within our control. Players in Makassar and other supported Indonesian cities can check current eligibility via the account settings page. Any changes to these terms will be communicated through the email address
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registered to your account, and continued use after notification constitutes acceptance.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about how they apply to your account, our support team handles account and policy queries around the clock. You can reach us through live chat inside the platform, or by email for matters that require a written record. For wallet-related disputes involving DANA, OVO, or GoPay, we ask that you include your transaction reference when you contact us so the review can move faster.

ACCOUNT INTEGRITY

How We Protect Your Account Under These Terms

Our approach to account security and data handling is built into these terms, not added as an afterthought. We use SSL encryption across all account sessions, and wallet transactions — whether through DANA, OVO, or GoPay — are processed through verified payment channels only. If you believe your account has been accessed without your consent, you can freeze it immediately from the security tab in account settings and contact us to initiate a review.

Data Retention

We retain account data only as long as your account is active or as required by applicable law. You may request deletion of non-essential data by contacting support.

Cookie Policy

We use session and preference cookies to keep your lobby state intact across visits. You can adjust cookie preferences in your browser settings at any time.

Account Security

Two-step verification is available on every account. We recommend linking your mobile number so OTP codes are sent directly when you log in from a new device.

Requesting Changes

To update your registered details — name, email, or linked wallet — submit a request through live chat with a copy of your ID for verification purposes.

Common Questions About These Terms

These questions come up regularly when account holders review the terms for the first time. If your question is not here, live chat support can walk you through any clause in detail.

Yes. All deposits, including those made through DANA, OVO, and GoPay, are covered by these terms. The payment provider's own conditions also apply to the wallet transaction itself.

We will notify you of material changes to these terms via the email address registered to your account. Continued use of your account after notification means you accept the updated terms.

Access depends on local law and eligible regions. If we detect account activity from a region where service is not permitted, we may suspend the account pending a review.

Contact us via live chat or email with your account ID. We will provide a summary of the personal data we hold on your account within the timeframe required by applicable law.

These terms permit one account per person. Operating duplicate accounts under the same identity is a breach of these terms and may result in account closure and forfeiture of pending transactions.

Account data is kept for as long as your account remains active. After closure, we retain records only as required by law. You can request deletion of non-essential data through support.

Terms and Conditions That Govern Your Account

How to Reach Us About These Terms

How We Protect Your Account Under These Terms

Data Retention

Cookie Policy

Account Security

Requesting Changes

Common Questions About These Terms

01 Do these terms apply if I deposit via DANA or OVO?

02 Can rollingspin change these terms without notice?

03 What happens to my account if I access from a restricted region?

04 How do I request a copy of my account data?

05 Can I have more than one rollingspin account?

06 How long does rollingspin keep my account information?

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