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Our Legal Terms and What They Cover

These terms govern how you access and use rollingspin, including account eligibility, data handling, and your rights as someone using this platform. Access depends on local law and is available only where local regulation permits.

Jurisdiction-Dependent AccessAccount TermsData & PrivacyDANA, OVO, GoPay PolicyContact Rights

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POLICY CONTACT

How to Reach Us on Legal Matters

If you have a question about these terms, want to request a copy of your account data, or need to report a policy concern, our support team handles all three. You can reach us around the clock — responses to legal and account queries are prioritised in the queue.

Live Chat Open the chat widget inside your account dashboard. Legal and data queries are flagged to the policy team and handled separately from general account help.

Email Support Send your legal or data request to our support email address shown in your account settings. Include your account ID and a clear description of your request.

Account Help Centre The Help Centre inside your account covers common policy questions — account suspension, data access requests, and wallet verification disputes — with step-by-step paths.

DATA AND SECURITY

How We Handle Your Data and Account Security

Your account data — including the wallet credentials you link via DANA, OVO, or GoPay — is stored with encryption at rest and in transit. We do not sell your personal data to third parties. Here is what we do, and how you can manage it.

Cookie Policy

We use session and preference cookies to keep your account logged in and remember your lobby settings. You can clear or block cookies from your mobile browser settings at any time, though some account functions may not work without them.

Data Retention

Account and transaction records — including DANA, OVO, and GoPay deposit history — are retained for a period required by applicable regulation. After that period, non-essential data is deleted on a rolling schedule.

Account Security

Each login triggers an OTP verification step sent to your registered mobile number. If you suspect unauthorised access, use the lock-account option in Settings immediately, then contact support to begin the identity review process.

Requesting Your Data

You have the right to request a copy of the personal data we hold on your account. Submit the request through Live Chat or email with your account ID. We will process the request within the timeframe local regulation requires.

How These Terms Apply to Your Account

rollingspin Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

rollingspin operates under a jurisdiction-dependent model — meaning your eligibility to access this platform is determined by the laws applicable in your region. If local law does not permit access to online gaming platforms, you are not authorised to use this service. By opening an account

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and connecting your DANA, OVO, or GoPay wallet, you confirm that you are accessing the platform from a region where such access is lawfully permitted. When you link a payment method — whether DANA, OVO, or GoPay — that wallet account must be registered in your
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own name. We do not accept third-party wallet transfers, and any account found using another person's e-wallet will be suspended pending review. This is a firm policy, not a suggestion. We reserve the right to update these terms as platform features change or as legal requirements
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in supported regions evolve. When we make material changes, we will place a notice on the platform before those changes take effect. Continued use of the platform after that notice constitutes acceptance. If you disagree with a change, the correct step is to contact our support
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team before the effective date, not after.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Legal Questions About Your Account

Below are the questions we hear most often about account terms, data rights, and what these policies mean for how you use the platform.

These terms apply to anyone who opens an account on rollingspin. Access is subject to local law — if online gaming platforms are not permitted in your region, these terms do not authorise you to use the service.

No. All wallet deposits — DANA, OVO, or GoPay — must come from an account registered in your own name. Third-party wallet transfers are not accepted and will trigger an account review.

Open Live Chat or send an email from your registered address. Include your account ID and specify what data you need. We will process the request according to the timeframe set by applicable regulation in your region.

Transaction and identity records are retained for the period required by local regulation. Non-essential preference and session data is removed shortly after closure. You can ask our support team for a breakdown of what is kept and for how long.

We post a notice on the platform before any material change takes effect. Check your account notifications or the Legal page directly. Continuing to use the platform after the effective date means you accept the updated terms.

We do not sell your data. We may share account information with payment processors — such as DANA, OVO, or GoPay — to complete transactions, and with authorities where local law requires disclosure. Nothing beyond those two categories.

Our Legal Terms and What They Cover

How to Reach Us on Legal Matters

How We Handle Your Data and Account Security

Cookie Policy

Data Retention

Account Security

Requesting Your Data

Common Legal Questions About Your Account

01 Who do these legal terms apply to?

02 Can I use a family member's DANA or OVO to deposit?

03 How do I request a copy of my personal data?

04 What happens to my data if I close my account?

05 How will I know if the legal terms change?

06 Is my account data shared with anyone?

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